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CALL CENTRE OPERATOR - PART TIME at Radio Rentals Ltd
CALL CENTRE OPERATOR - PART TIME
Part time Position
Inbound Call Centre
Consumer Finance Division
Excellent Working Conditions
The Consumer Finance Division has a vacancy within the Customer Assistance Call Centre for a Part Time Call Centre Operator
Radio Rentals has built a reputation in South Australia as the leading electrical retailer and have firmly made its mark in SA’s furniture market. As a family owned company, we pride ourselves for the ability to provide our customers a range of electrical and furniture products as well as several finance products through our Consumer Finance Division. This includes our famous rental product inRent which has provided thousands of South Australians and their families the ability to access essential whitegoods and browngoods.
Reporting to the Team Leader, your primary role will be to maintain a professional image for the Radio Rentals Group through account and billing inquiries.
This position is part-time, working a minimum of 15 hours per week dependent on the needs of the business.
To be successful, you will need to demonstrate:
A total customer focus;
Superior telephone customer service skills;
Sound computer skills;
The ability to work as part of a team;
The ability to meet or exceed individual and team goals;
The ability to work Thursday nights and Saturdays on a rotating roster.
Previous experience in a call centre environment is desirable.
Good negotiation skills with a focus on win-win outcomes, together with the ability to communicate at all levels, are essential.
Please remember to include a covering letteras the first page of your resume addressing the above criteria.
Radio Rentals is looking for a person that desires to work in a results-orientated environment, and that has the drive and commitment to provide exceptional customer and sales service. if you are ready to join a team that respects you,your work ethic and your passion, then we would like to hear from you!
Note: Please ensure you pay particular attention to completing the Track Record section including your previous employment history.